GW military affiliated students study together.


These policies and procedures may be subject to change based on Dept. of Veteran Affairs updates. 

Updated on December 29, 2021:

The Department of Veterans Affairs (VA) has addressed the main issues about VA education benefits as they pertain to the COVID-19 situation in a public Frequently Asked Questions (FAQ) document. This document is also posted on the VA website:

This FAQ document addresses three issues relating to VA benefits and COVID-19:

1. Courses originally intended to be held in residence (or in-person) from March 1, 2020 to June 1, 2022 will be certified as residential (even if they are converted to online courses because of COVID-19) for benefits purposes.  Source: FAQs #1 and #2. 

2. Pass/No Pass grading option and your benefits: If students using VA benefits choose a pass/fail grading option and pass their courses, there will be no change to their VA education benefits. If students should fail or get no credit for such courses certified to the VA, that outcome would then have to be reported to the VA. We encourage all students in this situation to contact our office as extenuating circumstances due to the COVID-19 pandemic may be used to avoid any VA debt associated with failed credits. Source: FAQ #11. 

In addition, Section 1010 of Public Law 116-315 requires GI Bill ® beneficiaries to verify their continued enrollment status in order to continue to receive a monthly housing allowance (MHA) and/or kickers. The phone number the Department of Veterans Affairs has on file for you needs to be updated. Please contact the Education Call Center at 1-888-GI-BILL-1 (1-888-442-4551) or (001-918-781-5678 when calling from outside the U.S.); Monday to Friday, 7 a.m. to 6 p.m. Central Time – TTY Federal Relay: 711. An agent will help you to update your contact information.

You must also now verify your enrollment status each month. There are three options for verifying listed below. The preferred and most efficient method is listed first.

• Through Text messaging. When you opt-in, the VA will send you a text message each month asking if you continue to be enrolled. To opt-in to receive text messages, please contact by either method listed below. Currently, this option is not available for foreign and U.S. territory-based phone numbers.

       • Call the Education Call Center at 1-888-GI-BILL-1

       • You can also use Ask VA online at: Please select GI Bill ® as the category for your question.

Reminder: COVID-19 legislation that permits students to receive MHA at the resident rate, while taking approved converted (online) courses, will end on June 1, 2022. When enrolling in courses after that date or any subsequent term, students will need to enroll in approved resident classes to continue receiving their MHA at the resident rate. Additionally, if a student chooses to continue approved training online after June 1, 2022, their GI Bill ® benefits, such as monthly housing allowance, will reduce to half the national average, and they may end up owing a tuition debt to their school.

If a student chooses to continue training online after June 1, 2022, and their course is not an approved resident class, they will not receive GI Bill ® benefits for their training (monthly housing allowance will stop and they may end up owing a tuition debt to their school).

Please contact the Office of Military and Veteran Services via email at [email protected] or by phone during business hours (M-F, 9am-5pm) at 202-994-9570 if you have any questions.